To demonstrate how communication takes place between residents’ representatives and staff in long-term care centres, Shannan Clement, an Orderly Coach at Donald Berman Maimonides Geriatric Centre, is assisted by Nayla Pallard, an Innovation Management Specialist with CIUSSS West-Central Montreal. The colour-coded sticky notes help to pinpoint areas where barriers or breakdowns in communication may occur. (Click on this or any image to enlarge it.)
CIUSSS West-Central MontrealMay 2022

Improving care by bringing staff together and ideas to life

OROT provides crucial guidance in the creation of solutions that match users’ needs t’s mid-morning and the elderly resident of a long-term care centre is becoming increasingly worried: Her relative was supposed to drop by for visit some time ago, but he still hasn’t shown up. Maybe he had to …

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Members of the PANDAWebRx implementation team at Julius Richardson Hospital: (from left) Assistant Head Nurse Parveen Ahuja; Licensed Practical Nurse Solly Thomas; Registered Nurse Chelsey Tanoja; LPN Rubena Michael; Discharge Planning Nurse Somayeh Majidi; and LPN Faryah Shaista. (Click to enlarge.)
CIUSSS West-Central MontrealFebruary 2022

CIUSSS-wide digital system speeds delivery of medication while boosting safety

Thanks to a CIUSSS-wide digital system, prescriptions are being filled and medication is being administered with unprecedented speed and accuracy.

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At the Public Information Meeting of CIUSSS West-Central Montreal on November 17, presentations were made by (bottom, from left) Dan Gabay, Assistant Executive Director; Dr. Lawrence Rosenberg, President and CEO; Francine Dupuis, Associate CEO; (top centre) Jean-Philippe Payment, Interim Service Quality and Complaints Commissioner; and (top right) Carrie Bogante, Director of Finance. The online event was moderated by (top left) Shaun McMahon, who is Associate to the Director of Human Resources, Communications and Legal Affairs, and also Manager of Communications and Media Relations. (Click on this or any photo to enlarge it.)
CIUSSS West-Central MontrealNovember 2021

Upgrades in user-centred care to continue despite pandemic pressures, CIUSSS official pledges

Despite the pandemic, numerous improvements are continuing in user-centred care, an audience was told at the CIUSSS’s annual Public Information Meeting.

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Montreal's Top Employer
CIUSSS West-Central MontrealFebruary 2021

Third year in a row! CIUSSS West-Central Montreal among Montreal’s top employers

For the third year in a row, CIUSSS West-Central Montreal has been named one of Montreal’s Top Employers.

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In a photo that she submitted to the CIUSSS’s “A Shot of Happiness” competition for staff, Alyssa Pambuan, a JGH Nurse and Stroke Team Coordinator, captured her team’s camaraderie during the COVID-19 pandemic. (Click on photo to see a larger version.)
CIUSSS West-Central MontrealNovember 2020

Photos capture spirit of staff solidarity during pandemic

In this year’s edition of “A Shot of Happiness”, the photography competition for CIUSSS staff, more than 120 photos captured the camaraderie of employees during the COVID-19 pandemic.

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Screenshot from a JGH video: Healthcare providers use a manikin to simulate the treatment of a COVID-positive patient who had a cardiac arrest shortly after arriving at the hospital.
CIUSSS West-Central MontrealMay 2020

JGH Zoom presentation on treating COVID-19 patients draws over 500 participants from Quebec hospitals

To help fight COVID-19, healthcare providers across Quebec are viewing videos of simulation exercises, conducted by the JGH Emergency Medicine Simulation team.

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In the JGH Emergency Department, Lucie Tremblay (right), Director of Nursing, chats informally with Nurse Clinician Valerie Lok, who presents her own unique perspective on the department’s day-to-day successes and difficulties.
CIUSSS West-Central MontrealFebruary 2020

To improve care, senior managers get up-close and personal with patients and staff

By getting away from their desks and regularly touring their facilities, senior managers in our CIUSSS get up-close and personal with healthcare users and staff. This helps them better understand what’s working well and what needs improvement.

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Joanne Côté, Director of Quality, Innovation, Evaluation, Performance and Clinical Ethics for CIUSSS West-Central Montreal, accepts the Innovation team’s certificate from Dr. Lawrence Rosenberg (centre), President and CEO of the CIUSSS, and John Whelton, Vice-President of Operations of the Leading Edge Group.
CIUSSS West-Central MontrealDecember 2019

Near-perfect score for CIUSSS in Lean certification

CIUSSS West-Central Montreal has bocame the world’s first healthcare network certified as a Lean Centre of Excellence by the Leading Edge Group. This recognizes that the CIUSSS continuously strives to improve services for users of health care and social services.

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In her winning photo in the “A Shot of Happiness” competition, Vidette Uon, a nurse at Info-Santé, captured the twinkling Montreal skyline at sunset this past August. Its focal point is the enormous, illuminated Tower of Song mural, which covers the side of one building as a tribute to the late singer-composer, Leonard Cohen.
CIUSSS West-Central MontrealNovember 2019

Summer pictures turn up the heat in staff photo competition

Congratulations to this year’s winners of “A Shot of Happiness,” the photo contest for staff of our CIUSSS, on the theme of “The Rhythm of Summer in Montreal.” Pictures by 55 employees from 15 facilities competed for the top three spots and two honourable mentions.

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Dr. Lawrence Rosenberg, President and CEO, at the fourth annual Public Information Meeting of CIUSSS West-Central Montreal.
CIUSSS West-Central MontrealNovember 2019

Future of care envisioned as a balance between technology and emotion

Health care and social services are being improved by balancing innovative digital technology with an individual’s need for compassion and respect, Dr. Lawrence Rosenberg, President and CEO of CIUSSS West-Central Montreal, said at the healthcare network’s Public Information Meeting.

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