CIUSSS West-Central Montreal

By getting away from their desks and regularly touring their facilities, senior managers in our CIUSSS get up-close and personal with healthcare users and staff. This helps them better understand what’s working well and what needs improvement.

CIUSSS West-Central Montreal has bocame the world’s first healthcare network certified as a Lean Centre of Excellence by the Leading Edge Group. This recognizes that the CIUSSS continuously strives to improve services for users of health care and social services.

Congratulations to this year’s winners of “A Shot of Happiness,” the photo contest for staff of our CIUSSS, on the theme of “The Rhythm of Summer in Montreal.” Pictures by 55 employees from 15 facilities competed for the top three spots and two honourable mentions.

Health care and social services are being improved by balancing innovative digital technology with an individual’s need for compassion and respect, Dr. Lawrence Rosenberg, President and CEO of CIUSSS West-Central Montreal, said at the healthcare network’s Public Information Meeting.

Alan Maislin has had his term renewed as President of the Board of Directors of CIUSSS West-Central Montreal until September 2022. He says he is honoured by the reappointment and is looking forward to continuing the important work of the Board.

Want better health care? Then complain when it falls short, says Maude Laliberté, the new Ombudsman for CIUSSS West-Central Montreal. She believes complaints aren’t necessarily negative, since they shine a much-needed light on areas that need improvement

Nearly four years after CIUSSS West-Central Montreal came into existence, it has been named one of Montreal’s Top Employers. This makes it one of only about 50 organizations in Montreal—and the only CIUSSS in Quebec—to have been singled out in this way.

Lucie Tremblay has assumed her new position as Director of Nursing for CIUSSS West-Central Montreal.

CIUSSS West-Central Montreal has achieved a nearly perfect score in a preliminary report from Accreditation Canada. The healthcare network was commended for the quality of its person-centred care and for attention to safety by all members of staff.

Among the top priorities for all healthcare professionals is “to build the opportunities for patients to feel respected, heard and included,” says a top executive of Planetree International, a global organization that CIUSSS West-Central Montreal has joined.