
JGH’s achievements under Rick Dubrovsky’s leadership
In stepping down as JGH President, Rick Dubrovsky has completed a three-year term—2011 to 2014, one year longer than customary—that provided continuity of leadership in 2013 when Dr. Lawrence Rosenberg succeeded Dr. Hartley Stern as Executive Director.

Taking compassionate care to the next level
Imagine that you’ve decided to visit a restaurant where the food is said to be superb. And the moment you take your first bite, you’re in gastronomic heaven! Yet, when the evening is over, you vow never to return.

From Orthopedics to Oncology, the human touch makes all the difference
Left hip versus right hip: That’s all it takes for Stephen Leopold to recall, with conflicting feelings of pain and delight, what can transform a patient experience from excruciating (at an American hospital) to exceptional (at the Jewish General Hospital).

When the patient experience ends in disappointment
It seemed almost like a scene out of a suspense film—except that for Shirley Freedman Rapoport, her feelings of insecurity, isolation and vulnerability were frighteningly real.