Dr. David Zukor, JGH Chief of Orthopedic Surgery, shows Stephen Leopold the type of implant that was used in the hip-replacement surgery that proved to be such a positive experience for him.
Fall 2014Feature articles

Taking compassionate care to the next level

Imagine that you’ve decided to visit a restaurant where the food is said to be superb. And the moment you take your first bite, you’re in gastronomic heaven! Yet, when the evening is over, you vow never to return.

READ MORE →
Lucy Wade
Fall 2014First person singular

Helping patients chart a course
through a sea of ethical dilemmas

Marine biology was my first passion. It’s an ocean away from my current role as the Jewish General Hospital’s Clinical Ethicist, but it’s where my interest in ethics truly began. As a child, I decided to spend my life researching whales and dolphins, and looking after the environment.

READ MORE →
With her cancer in remission, Mei-Lin Yee gets a follow-up examination from her oncologist, Dr. Lawrence Panasci.
Fall 2014Feature articles

From Orthopedics to Oncology, the human touch makes all the difference

Left hip versus right hip: That’s all it takes for Stephen Leopold to recall, with conflicting feelings of pain and delight, what can transform a patient experience from excruciating (at an American hospital) to exceptional (at the Jewish General Hospital).

READ MORE →
Feature articles
Fall 2014Feature articles

When the patient experience ends in disappointment

It seemed almost like a scene out of a suspense film—except that for Shirley Freedman Rapoport, her feelings of insecurity, isolation and vulnerability were frighteningly real.

READ MORE →