Telehealth

In the high-tech environment of telehealth, new skills and techniques are being developed to maintain trust and intimacy between healthcare users and providers.

Telehealth is doing a good job of keeping patients connected to their healthcare providers during the pandemic, say those who were surveyed about the service.

Although radiation therapy for cancer must be administered in person, the Division of Radiation Oncology is making extensive use of telehealth to provide support to patients and keep staff in the loop.

JGH nurses in many fields are playing a key role in using telehealth to maintain contact with patients and provide the support they need at home.

From high-touch to high-tech—that’s the change COVID-19 triggered in rehabilitation. Telehealth is now an option for clients recovering from stroke, getting measured for a wheelchair, and receiving support for autism.

Using keyboard and screen to build trust between psychiatrist and patient? Not an obvious choice. Yet, the COVID-19 pandemic helped telepsychiatry take root at the JGH and CIUSSS West-Central Montreal.

Motivated by COVID-19, midwives have given birth to new telehealth services. Using Zoom to link to moms at home, they’ve continued to provide breastfeeding support and answer questions.

When Antonio José Santiago was at home during the pandemic and showed signs of a stroke, he connected with his doctor by Zoom and was told what to do next.

At first, telehealth seemed like a distant dream. But when COVID-19 hit, the CIUSSS and the JGH made telehealth a part of daily life.