Maude Laliberté
CIUSSS West-Central MontrealJuly 2019

Want better health care? Then complain when it falls short, new Ombudsman urges

Want better health care? Then complain when it falls short, says Maude Laliberté, the new Ombudsman for CIUSSS West-Central Montreal. She believes complaints aren’t necessarily negative, since they shine a much-needed light on areas that need improvement

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