In the JGH Emergency Department, Lucie Tremblay (right), Director of Nursing, chats informally with Nurse Clinician Valerie Lok, who presents her own unique perspective on the department’s day-to-day successes and difficulties.
CIUSSS West-Central MontrealFebruary 2020

To improve care, senior managers get up-close and personal with patients and staff

By getting away from their desks and regularly touring their facilities, senior managers in our CIUSSS get up-close and personal with healthcare users and staff. This helps them better understand what’s working well and what needs improvement.

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Before being discharged from the JGH Medical Day Hospital, Helen receives advice and encouragement from Kathryn Baldwin (right), a Discharge Planning Nurse, and from Occupational Therapist Vanessa Fedida.
June 2018News

New system shortens hospital stays by streamlining discharge process

Patients in several units at the JGH are now able to leave the hospital earlier, thanks to an innovative, inter-disciplinary project that has significantly streamlined the discharge process.

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