Every morning, members of staff gather—in person and remotely—in C4 (the Command Centre) to prepare for the day ahead by reviewing the latest data about users of health care and social services across CIUSSS West-Central Montreal. Joining them are Dr. Shannon Fraser (second from left), C4’s Medical Director, and André Poitras (standing at right), Associate Director of Nursing. (Click on this photo to enlarge it.)
NewsSeptember 2023

C4 (Command Centre) moves to larger, more spacious quarters

C4 (the Command Centre) has moved to a larger space, with more screens displaying additional real-time data about patient care.

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Cover of Dr. Lawrence Rosenberg’s new book, Patients Matter Most: How Healthcare is Becoming Personal Again.
August 2023Spotlight feature

New book by Dr. Lawrence Rosenberg explores healthcare revolution that’s already under way

“Patient’s Matter Most”, a new book by Dr. Lawrence Rosenberg, is an overview of the dramatic changes that health care is currently undergoing.

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Dr. Lawrence Rosenberg addresses his colleagues at the Strategic Vision Symposium.
April 2023News

Today’s “radical transformation” of health care is the only path to improvement, CIUSSS leaders told

It’s official: Care Everywhere is how CIUSSS West-Central Montreal is now referring to its visionary approach to care. Plus there’s a new logo to serve as a focal point.

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Federal Health Minister Jean-Yves Duclos (right) meets with leaders of CIUSSS West-Central Montreal, including (from left) Dr. Lawrence Rosenberg, President and CEO; Erin Cook, Administrative Co-Director, Virtual Care, and Associate Director of Quality, Transformation, Evaluation, Performance and Ethics; Dr. Lawrence Rudski, Medical Director of Virtual Care; and Lucie Tremblay, Associate CEO.
NewsNovember 2022

Federal health minister calls CIUSSS “absolutely essential partner” in digital transformation

Federal Health Minister Jean-Yves Duclos has said he considers CIUSSS West-Central Montreal an “absolutely essential partner” in digital transformation.

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The seventh annual Public Information Meeting of CIUSSS West-Central Montreal was held at the Jewish General Hospital on November 2. Due to the COVID-19 pandemic during the past two years, this was the first such meeting in person since 2019. (Click on this or any photo to enlarge it.)
CIUSSS West-Central MontrealNovember 2022

Embrace change to ensure ongoing improvement in care, CIUSSS staff urged

At the CIUSSS’s Public Information Meeting, leaders said ongoing improvements to care are possible only if change is embraced.

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Members of the Digital Health team discuss the development of the Connected Health Record.
November 2022Spotlight feature

How the Connected Health Record helps ensure the right care at the right time in the right location

In part 2 of his Q&A conversation, Dr. Justin Cross explains why developing a Connected Health Record presents such significant challenges.

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Article about Dr. Lawrence Rosenberg in Industry Era magazine.
January 2022Milestones

Dr. Lawrence Rosenberg named among most inspiring CEOs of 2021

Dr. Lawrence Rosenberg, President and CEO of CIUSSS West-Central Montreal, has been named one of the 10 most inspiring CEOs of 2021.

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In the Command Centre at the JGH, the mental health care of patients and clients is discussed by (from left) Dr. Karl Looper, JGH Chief of Psychiatry; Tung Tran, Director of the Mental Health and Addiction Program for CIUSSS West-Central Montreal; Chloé Décarie-Drolet, Interim Associate to the Assistant Executive Director; and Mark Demaine, Coordinator of Specialized Services in the Adult Mental Health Continuum. (Click on any photo to enlarge it.)
September 2021Spotlight feature

New Command Centre is key to streamlining access to care in mental health

The new Command Centre is proving effective in preventing bottlenecks—especially in the Emergency Department—for those needing prompt psychiatric or psychological support.

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In the Command Centre at the JGH, the discharge and/or transfer of patients is discussed by Suzette Chung (seated), Head of Discharge Planning for the hospital; and by (from left) Matthew Wener, Physiotherapist and team member in the Access Point for Rehabilitation Beds in Physical Health and Respiratory Care; Arleyne Coombs, Chief of Social Services; Marcia Da Silva, Social Worker in the Directorate of Mental Health and Addiction; and Thu Hanh Ngo Nguyen, Access Program Manager. The screens behind them display up-to-date information about the condition and progress of healthcare users in the JGH and in other CIUSSS facilities. (Click on this or any photo to enlarge it.)
August 2021Spotlight feature

New Command Centre helps free up beds for patients needing immediate care

Thanks to the new Command Centre at the JGH, fewer patients are experiencing significant delays in being discharged from the hospital.

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In the Command Centre at the JGH, (from left) André Poitras, Carol Viegas and Dr. Shannon Fraser review the latest data about where and how beds are being used in the hospital. With support from key managers (in directorates that look after the elderly, mental health, home care and rehabilitation), they also examine the ripple effect of bedflow on other healthcare and social services facilities in CIUSSS West-Central Montreal. (Click on this or any photo to enlarge it.)
May 2021Spotlight feature

Patient “traffic” is flowing more smoothly, thanks to new digital Command Centre

By acting as a focal point and supplying senior managers with real-time data, the Command Centre is helping JGH patients get admitted and discharged more efficiently.

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