In the Command Centre at the JGH, the discharge and/or transfer of patients is discussed by Suzette Chung (seated), Head of Discharge Planning for the hospital; and by (from left) Matthew Wener, Physiotherapist and team member in the Access Point for Rehabilitation Beds in Physical Health and Respiratory Care; Arleyne Coombs, Chief of Social Services; Marcia Da Silva, Social Worker in the Directorate of Mental Health and Addiction; and Thu Hanh Ngo Nguyen, Access Program Manager. The screens behind them display up-to-date information about the condition and progress of healthcare users in the JGH and in other CIUSSS facilities. (Click on this or any photo to enlarge it.)
August 2021Spotlight feature

New Command Centre helps free up beds for patients needing immediate care

Henry Mietkiewicz — August 3, 2021
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Thanks to the new Command Centre at the JGH, fewer patients are experiencing significant delays in being discharged from the hospital.

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In the Command Centre at the JGH, (from left) André Poitras, Carol Viegas and Dr. Shannon Fraser review the latest data about where and how beds are being used in the hospital. With support from key managers (in directorates that look after the elderly, mental health, home care and rehabilitation), they also examine the ripple effect of bedflow on other healthcare and social services facilities in CIUSSS West-Central Montreal. (Click on this or any photo to enlarge it.)
May 2021Spotlight feature

Patient “traffic” is flowing more smoothly, thanks to new digital Command Centre

Henry Mietkiewicz — May 19, 2021
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By acting as a focal point and supplying senior managers with real-time data, the Command Centre is helping JGH patients get admitted and discharged more efficiently.

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Before being discharged from the JGH Medical Day Hospital, Helen receives advice and encouragement from Kathryn Baldwin (right), a Discharge Planning Nurse, and from Occupational Therapist Vanessa Fedida.
June 2018News

New system shortens hospital stays by streamlining discharge process

Fabrice Baro — June 18, 2018
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Patients in several units at the JGH are now able to leave the hospital earlier, thanks to an innovative, inter-disciplinary project that has significantly streamlined the discharge process.

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Dr. Tsafrir Vanounou
April 2016News

High score for patients’ prompt discharge after liver surgery

Henry Mietkiewicz — April 25, 2016
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JGH patients who undergo a liver resection—removal of a large portion of the organ due to cancer—have among the shortest hospital stays for this procedure in North America.

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