Professionalism, leadership and person-centred care will enable CIUSSS West-Central Montreal to prevail against COVID-19, attendees were told at the fifth annual Public Information Meeting.
Health care and social services are being improved by balancing innovative digital technology with an individual’s need for compassion and respect, Dr. Lawrence Rosenberg, President and CEO of CIUSSS West-Central Montreal, said at the healthcare network’s Public Information Meeting.
Want better health care? Then complain when it falls short, says Maude Laliberté, the new Ombudsman for CIUSSS West-Central Montreal. She believes complaints aren’t necessarily negative, since they shine a much-needed light on areas that need improvement