In the Command Centre at the JGH, the discharge and/or transfer of patients is discussed by Suzette Chung (seated), Head of Discharge Planning for the hospital; and by (from left) Matthew Wener, Physiotherapist and team member in the Access Point for Rehabilitation Beds in Physical Health and Respiratory Care; Arleyne Coombs, Chief of Social Services; Marcia Da Silva, Social Worker in the Directorate of Mental Health and Addiction; and Thu Hanh Ngo Nguyen, Access Program Manager. The screens behind them display up-to-date information about the condition and progress of healthcare users in the JGH and in other CIUSSS facilities. (Click on this or any photo to enlarge it.)
August 2021Spotlight feature

New Command Centre helps free up beds for patients needing immediate care

Henry Mietkiewicz — August 3, 2021
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Thanks to the new Command Centre at the JGH, fewer patients are experiencing significant delays in being discharged from the hospital.

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At the Constance-Lethbridge Rehabilitation Centre, Sacha Vincent-Toskin (left), an Occupational Therapist, and Michele Mercier, an Orthotic/Prosthetic Technician, connect to a long-term care centre. During this telehealth session, they work with a client (seen on-screen in a wheelchair) and with Occupational Therapist Patrice Lu to custom-design a wheelchair for the client.
September 2020Telehealth

Telehealth opens new doors—and video screens—to rehabilitation at home

Henry Mietkiewicz — September 2, 2020
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From high-touch to high-tech—that’s the change COVID-19 triggered in rehabilitation. Telehealth is now an option for clients recovering from stroke, getting measured for a wheelchair, and receiving support for autism.

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HELP volunteer Lorina Bolea helps Viviane Plante to remain limber and to maintain or improve her range of motion.
August 2019Feature articles

Volunteer program honoured for enhancing care of hospitalized seniors

Henry Mietkiewicz — August 9, 2019
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The JGH’s Hospital Elder Life Program has won an award from Desjardins, recognizing the way intensively trained volunteers—supported by Multidisciplinary Services, Nursing and Geriatrics—enhance the quality of care for hospitalized seniors.

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Before being discharged from the JGH Medical Day Hospital, Helen receives advice and encouragement from Kathryn Baldwin (right), a Discharge Planning Nurse, and from Occupational Therapist Vanessa Fedida.
June 2018News

New system shortens hospital stays by streamlining discharge process

Fabrice Baro — June 18, 2018
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Patients in several units at the JGH are now able to leave the hospital earlier, thanks to an innovative, inter-disciplinary project that has significantly streamlined the discharge process.

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