Professionalism, leadership and person-centred care will enable CIUSSS West-Central Montreal to prevail against COVID-19, attendees were told at the fifth annual Public Information Meeting.
CIUSSS West-Central Montreal has achieved a nearly perfect score in a preliminary report from Accreditation Canada. The healthcare network was commended for the quality of its person-centred care and for attention to safety by all members of staff.
Among the top priorities for all healthcare professionals is “to build the opportunities for patients to feel respected, heard and included,” says a top executive of Planetree International, a global organization that CIUSSS West-Central Montreal has joined.
Person-centred care, in which the healthcare user’s perspective is crucial to high-quality care, will assume increasing importance in CIUSSS West-Central Montreal, members of the public were told at the network’s third annual Public Information Meeting.