Want better health care? Then complain when it falls short, new Ombudsman urges
Want better health care? Then complain when it falls short, says Maude Laliberté, the new Ombudsman for CIUSSS West-Central Montreal. She believes complaints aren’t necessarily negative, since they shine a much-needed light on areas that need improvement
Safety and quality of care in CIUSSS facilities is “non-negotiable,” public told
The safety of healthcare users and the quality of their care will never be compromised, members of the public were promised at the inaugural Public Information Meeting of CIUSSS West-Central Montreal.