High marks from Physiotherapy patients surveyed about tele-rehabilitation
Telehealth is doing a good job of keeping patients connected to their healthcare providers during the pandemic, say those who were surveyed about the service.
JGH named among world’s top 100 hospitals
In a survey for Newsweek magazine, the Jewish General Hospital has been ranked among the top 100 hospitals in the world, also placing first in Quebec and fourth among Canadian hospitals.
Outstanding score for CIUSSS in Accreditation Canada visit
CIUSSS West-Central Montreal has achieved a nearly perfect score in a preliminary report from Accreditation Canada. The healthcare network was commended for the quality of its person-centred care and for attention to safety by all members of staff.
Toward a stronger focus on the needs of healthcare users
Among the top priorities for all healthcare professionals is “to build the opportunities for patients to feel respected, heard and included,” says a top executive of Planetree International, a global organization that CIUSSS West-Central Montreal has joined.
New ombudsman sees complaints as stepping-stones to better care
A complaint about an adverse incident, no matter how regrettable, can potentially be transformed into an instrument of change that leads to improvements in health care and social services, says the new Ombudsman for CIUSSS West-Central Montreal.
When the patient experience ends in disappointment
It seemed almost like a scene out of a suspense film—except that for Shirley Freedman Rapoport, her feelings of insecurity, isolation and vulnerability were frighteningly real.