In the Command Centre at the JGH, the discharge and/or transfer of patients is discussed by Suzette Chung (seated), Head of Discharge Planning for the hospital; and by (from left) Matthew Wener, Physiotherapist and team member in the Access Point for Rehabilitation Beds in Physical Health and Respiratory Care; Arleyne Coombs, Chief of Social Services; Marcia Da Silva, Social Worker in the Directorate of Mental Health and Addiction; and Thu Hanh Ngo Nguyen, Access Program Manager. The screens behind them display up-to-date information about the condition and progress of healthcare users in the JGH and in other CIUSSS facilities. (Click on this or any photo to enlarge it.)
August 2021Spotlight feature

New Command Centre helps free up beds for patients needing immediate care

Henry Mietkiewicz — August 3, 2021
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Thanks to the new Command Centre at the JGH, fewer patients are experiencing significant delays in being discharged from the hospital.

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In the JGH Emergency Department, Lucie Tremblay (right), Director of Nursing, chats informally with Nurse Clinician Valerie Lok, who presents her own unique perspective on the department’s day-to-day successes and difficulties.
CIUSSS West-Central MontrealFebruary 2020

To improve care, senior managers get up-close and personal with patients and staff

Henry Mietkiewicz — February 6, 2020
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By getting away from their desks and regularly touring their facilities, senior managers in our CIUSSS get up-close and personal with healthcare users and staff. This helps them better understand what’s working well and what needs improvement.

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