In the Command Centre at the JGH, the discharge and/or transfer of patients is discussed by Suzette Chung (seated), Head of Discharge Planning for the hospital; and by (from left) Matthew Wener, Physiotherapist and team member in the Access Point for Rehabilitation Beds in Physical Health and Respiratory Care; Arleyne Coombs, Chief of Social Services; Marcia Da Silva, Social Worker in the Directorate of Mental Health and Addiction; and Thu Hanh Ngo Nguyen, Access Program Manager. The screens behind them display up-to-date information about the condition and progress of healthcare users in the JGH and in other CIUSSS facilities. (Click on this or any photo to enlarge it.)
August 2021Spotlight feature

New Command Centre helps free up beds for patients needing immediate care

Thanks to the new Command Centre at the JGH, fewer patients are experiencing significant delays in being discharged from the hospital.

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In the Clinical Access Service, Melanie Zwetkow, a Care Counsellor Nurse, meets with Joseph Gluchy to discuss the results of his medical tests.
December 2018Feature articles

New clinic offers fast track for testing and diagnosis of certain conditions

Quicker care for certain medical conditions is now offered by the JGH Clinical Access Service, as an alternative to the Emergency Department. It handles referrals from family doctors whose patients have serious problems that require prompt attention.

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Before being discharged from the JGH Medical Day Hospital, Helen receives advice and encouragement from Kathryn Baldwin (right), a Discharge Planning Nurse, and from Occupational Therapist Vanessa Fedida.
June 2018News

New system shortens hospital stays by streamlining discharge process

Patients in several units at the JGH are now able to leave the hospital earlier, thanks to an innovative, inter-disciplinary project that has significantly streamlined the discharge process.

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