During the early years of Dr. Charles Gomberg’s career at the JGH in the 1950s and ’60s, when telephone calls came into the hospital, switchboard operators manually routed them to their destinations.
85th Anniversary - ArchivesMarch 2019

From our archives: “Hello, I’d like to place a call to a world that no longer exists”

During the 20th century, when digital telecommunication was still undreamt-of, the JGH relied on platoons of patient, quick-thinking switchboard operators to ensure that thousands of daily phone calls were properly routed.